Efficient fulfillment & logistics solutions for your e-commerce business: all from a single source! Warehouse logistics, pick & pack, shipping and returns management with state-of-the-art automation in Austria

Are you looking for a reliable partner to build and run your e-commerce activities? We combine our logistics and IT expertise to offer a comprehensive service from a single source! From implementing and operating your online shop to storage, order picking and delivery of your products, we cover all the logistical steps necessary for fast, reliable and scalable online trading. Our automated processes guarantee speed, reliability and flexible adaptation to your growth.We combine our logistics and IT expertise to offer a comprehensive service from a single source! From implementing and operating your online shop to storage, order picking and delivery of your products, we cover all the logistical steps necessary for fast, reliable and scalable online trading. Our automated processes guarantee speed, reliability and flexible adaptation to your growth.

Your 3PL partner: an overview of our fulfillment solutions

We take care of all the key steps in fulfilment – from goods receipt and storage to picking, packing and dispatch. Our automated warehousing and retrieval solution and automated picking systems ensure high speed and precision. With the targeted expansion of modern automation technologies, we ensure competitive processes and short throughput times. Structured returns management also ensures that returns are quickly checked and processed. Our service portfolio is complemented by professional advertising material logistics. Outsourcing that pays off!

What does our fulfillment process look like?

1. Goods receipt and warehousing

• Quality inspection and digital recording of all incoming goods
• Efficient storage in modern, semi-automated systems
• Transparent real-time inventory management via our Warehouse Management System (WMS)

2. Picking and packing

• Automated picking systems for fast and accurate picking – 24/7
• Downstream order consolidation
• Strategic packaging technology with individual inserts (e.g. filling material)

3. Shipping and returns management

• Handover of packaged orders to a shipping partner of your choice
• Direct connection to the distribution network of Austrian Post AG
• Structured returns handling: acceptance and classification of returns

ACL - Our IT services for seamless integration

ACL develops digital solutions for powerful e-commerce and omnichannel processes – from modern online shops, including front-end development, hosting and support, to powerful PIM systems for centralised product data management. With its unified commerce platform ACL insight, ACL provides end-to-end order management and comprehensive process orchestration that brings together customers, orders, risks, payments and logistics in a real-time application. This results in seamless, data-driven and scalable digital business processes.

Full service - All in One

• Process design and system integrations:
  IT consulting, solution design, flexible interface formats, connection to existing and third-party systems (e.g. ERP, shops, payment, logistics, CRM, marketplaces, etc.)
• Business process outsourcing:
  Takeover of ongoing operations, customer service (telephone, email, chat), accounts receivable management, business analytics and reporting

One team - many solutions

Whether you are just getting started in e-commerce or looking for a partner to take care of your e-commerce logistics, we have what it takes.